Verifying Your f18 Account
Account verification is how we make sure your withdrawals only ever go to you. We ask for a copy of a valid national ID and, where needed, a short confirmation of your registered wallet number. Upload the documents through the verification section in your account settings — no post, no visit. Once our team checks the submission, your account is cleared for
full withdrawal access. Verification also means that if someone else ever tries to access your funds, we have a clear record of who the account belongs to. It protects your balance, not just our process
- Open account settings — Navigate to the verification section inside your f18 account settings to start the document upload.
- Upload your national ID — Submit a clear photo or scan of your valid national identity card — both sides if required by the form.
- Confirm your wallet number — Enter the bKash, Nagad or Rocket number registered to your account so payouts are tied to your identity.
- Verification confirmed — Our team reviews your documents and unlocks full withdrawal access once the check is complete.